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Privacy Policy

How we collect, use and protect your personal information.

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Last updated: 16 July 2026

Prime Taxi Hub ("we", "our", "us") is committed to protecting your personal data. This policy explains what information we collect, how we use it and your rights regarding it.

1. Information We Collect

We collect information you provide when making a booking, including your name, phone number, email address, pickup and drop locations and travel dates. We may also collect your IP address and browser data for security and analytics purposes.

2. How We Use Your Information

  • To process and confirm your booking
  • To communicate with you via WhatsApp, email or phone
  • To improve our services and website
  • To comply with legal obligations

3. WhatsApp Communications

When you use our booking form, your details are sent via WhatsApp to our team. By submitting the form, you consent to receiving communications from us via WhatsApp. We do not share your WhatsApp number with third parties.

4. Data Sharing

We do not sell your personal data. We may share it with drivers assigned to your booking and payment processing partners, only as necessary to complete your journey.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal requirements. You may request deletion of your data at any time.

6. Your Rights

You have the right to access, correct or delete your personal data. To exercise these rights, contact us at info@primetaxihub.com.

7. Cookies

Our website uses essential cookies to function correctly. We do not use advertising or tracking cookies.

8. Contact

For privacy-related questions, contact us at: info@primetaxihub.com

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